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Cannot disable notifications in ESET Protect Cloud

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Hello to all community here. 

We have a policy in ESET Protect Cloud to disable "rundll32.exe".

Users are complaining because are getting several times in a day the notification that the specific executable file tried to open but its blocked due to ESET Policies.
We disabled the notify button on the policy but users still get it. 


Can anyone please assist what is the actual case here? Rule is on prepend fyi.

Thank you,


Edited by Panayiotis Zezos
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  • Panayiotis Zezos changed the title to Cannot disable notifications in ESET Protect Cloud
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I couldn't find the HIPS rule from the first screenshot. There's only one rule "Allow powershell" on the machine from which you have provided the ELC logs.

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I find it odd that the rundll32.exe HIPS rule is being triggered at all. I have the same HIPS rule and it has never been triggered.

I advise determining what is triggering the HIPS rule rather than how to disable notification of it being applied. If it turns out to be legitimate activity, you can create a HIPS rule to allow that activity.

Edited by itman
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