JoeStrike 0 Posted September 12, 2023 Posted September 12, 2023 A "Sucuri" firewall I never installed suddenly appeared on several of my websites, blocking me from accessing them. You can see the Firewall notice at one of them, furrynation.com. I had a long chat with my host GoDaddy tonight who said it might've been done by my developer without my knowledge. (I'm about to check with him next.) I'd attach a .docx of my GoDaddy chat, but evidently docx's aren't allowed. Any help would be greatly appreciated (especially since ESET doesn't appear to offer users any sort of live representative support. Thanx much, -Joe
Administrators Marcos 5,455 Posted September 12, 2023 Administrators Posted September 12, 2023 ESET does not offer website cleaning and monitoring services as of now and does not provide a web application firewall either. It is likely that your developer contacted Sucuri who installed the WAP if you have no knowledge about it and they don't install it without users' consent and paying for their services.
itman 1,802 Posted September 12, 2023 Posted September 12, 2023 (edited) This article might help in resolving the Issue: https://docs.sucuri.net/website-firewall/configuration/working-with-godaddy/ . I also wonder if GoDaddy is being straightforward in their response and they set this up on their end. In any case, it appears you get WAP for free which is a major security improvement. Edited September 12, 2023 by itman
Recommended Posts