ESET Moderators foneil 342 Posted December 11, 2014 ESET Moderators Share Posted December 11, 2014 The Next Generation of ESET Remote Administrator version 6.1 is available for customers in North America. ESET Remote Administrator version 6 was released December 11th, 2014, in North America. It is available for trial, evaluation and early adoption in North America and will roll out globally in the first quarter of 2015. ESET Remote Administrator 6 (ERA) is a successor to ESET Remote Administrator version 5. However, ERA 6 introduces a new architecture compared to earlier versions of ERA. The ESET Remote Administrator Server is still the central point of communication used to administer client computers; however, in ERA 6 there are a number of new components that you can deploy to create the best solution for your specific environment.What's new in ESET Remote Administrator 6? New Features Server / Proxy architecture Computer/Group centric approach A new web-console with drill-down capabilities ESET Remote Administrator now runs on Linux too Automatic RIP & Replace during installation Support for the virtual environment Role-based management Improved policy management Configurable triggers New approach towards tasks Drastically enhanced reporting options Customizable notifications Simplified product deployment New licensing system Strengthened security Rogue detection sensor And more... We recommend only using version 6 ESET endpoint and server products with ESET Remote Administrator 6. Before upgrading your network, determine whether you should upgrade to version 6. For more information about the new version 6 business products, see What's new in ESET version 6 business products or contact your local reseller, distributor or ESET office. Important Note for ESET Managed Service Providers (MSPs): If you are using any RMM plug-ins for ESET (Kaseya, LabTech, Pulseway) and/or are using ESET’s MSP Licensing system (MLS/EMU), please note that MSP licensing, plug-ins, and an updated management API will not be available to support ERA version 6 for the December release, but are planned for the global release in 2015 instead. Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted December 11, 2014 Author ESET Moderators Share Posted December 11, 2014 (edited) I need help installing ERA 6, what support resources are available?ESET provides support in the form of User Guides, fully localized application help, online Knowledgebase, and applicable to your region, chat, email or phone support. The ESET Remote Administrator Basic Setup Guide contains step-by-step instructions to install the ERA Server and deploy the Agent to client computers. ESET Remote Administrator 6 User Guide contains comprehensive reference information for system settings, configurations, installation scenarios and more. Visit www.eset.com/contact to email ESET technical support or for personalized assistance in North America, call 619-630-2400 (6:00am - 6:00pm Pacific Time, Monday - Friday). For other questions, such as troubleshooting, FAQs and tutorial videos, you can search the ESET Knowledgebase. To see a list of all ESET Remote Administrator Knowledgebase articles, click here. For ERA videos, see the ESET Knowledgebase YouTube channel or access the videos directly from ESET by visiting the following Knowledgebase video articles:How do I perform a push installation using the ESET Remote Administrator Web Console? (6.x)How do I deploy the ERA Agent from the ESET Remote Administrator Web Console?How do I install ESET Remote Administrator Server (6.x)? Edited December 18, 2014 by foneil added link to ERA6.x KB content in 4th bullet Link to comment Share on other sites More sharing options...
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