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ESET Protect - Does the client product need to be activated with a license to accept commands from the Protect Server?


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To elaborate on the above, we have 7 endpoints that when I run a task (software uninstall/install) the task fails immediately without seemingly trying.  All 7 devices are checking into the protect server consistently, all 7 have a out of date Endpoint Security version.  I tried updating to the newest version but again the task failed immediately.   The only other commonality is none of the products are activated with a license - is that a credible solution to my problem is activating the products with a license  

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The client tasks are performed by the management agent which works without activation. I'd check trace.log for details about the failure. Maybe it will be necessary to enable trace/diagnostic verbosity via an agent policy first.

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