baran 0 Posted August 22, 2023 Share Posted August 22, 2023 hi guys what's happened? ports 2222 , 2223 are open , permisions =administrator By installing msi and exe, the client does not become a member of the console. The network connection is established and the certificates are not revoked. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted August 22, 2023 Administrators Share Posted August 22, 2023 Please check the username and password for login and make sure they are entered correctly. You can also try to log in using to the ESET PROTECT using these credentials to make sure they work. Link to comment Share on other sites More sharing options...
baran 0 Posted August 22, 2023 Author Share Posted August 22, 2023 The user and password have been checked several times and they are correct. The other user was also checked and the problem continues. Link to comment Share on other sites More sharing options...
kelepe 2 Posted August 22, 2023 Share Posted August 22, 2023 Has the user correct permissions? Try to create another user and use that one. Try to disable windows firewall as well, or create appropriate rule... Just keep in mind do not use a user with two-factor authentication. Link to comment Share on other sites More sharing options...
baran 0 Posted August 23, 2023 Author Share Posted August 23, 2023 Is it necessary to open port 3128 to install the agent?(ٍٍُ ESET PROTECT V 10.1 ) Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted August 24, 2023 Administrators Share Posted August 24, 2023 23 hours ago, baran said: Is it necessary to open port 3128 to install the agent?(ٍٍُ ESET PROTECT V 10.1 ) Since there's probably no firewall between the endpoint and your proxy server, opening port 3128 on the firewall should not be necessary. Link to comment Share on other sites More sharing options...
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