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ESET Internet Security 16.2.13.0, iTunes & AirPlay devices


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I think after the release of 16.2.13.0 I am unable to connect via iTunes (downloaded via Microsoft Store) on my Windows 11 machine.

The message that I get is error connected to AirPlay device.

When I pause the firewall [allow all traffic] the connection can be made, and music will be played on my Sonos.

Also... when using the Sonos app on Windows 11, and connecting Apple Music, everything works perfectly.

Before using 16.2.13.0 everything was working OK.

Can I set a rule in the Firewall for this? And if so... how do I point to the Windows Store version of iTunes?

Or is this something related to the update and does ESET need to do something here?

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Please start off by providing logs created as follows:

  1. Enable advanced logging under Help and support -> Technical support
  2. Reproduce the issue
  3. Stop logging
  4. Collect logs with ESET Log Collector and upload the generated archive here.
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Default firewall rules are ok, no custom rules are created.

It is inbound communication from 192.168.1.208:35115 which is blocked. I'd recommend allowing the communication via this option or by using interactive or learning mode until the necessary rule is created:

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1 hour ago, Marcos said:

Default firewall rules are ok, no custom rules are created.

It is inbound communication from 192.168.1.208:35115 which is blocked. I'd recommend allowing the communication via this option or by using interactive or learning mode until the necessary rule is created:

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Thanks. That'll did the trick. I unblocked iTunes via this setting.

Strange that this somehow popped up recently...

 

And can I also unblock the NT Kernel & System?

I know that 192.168.1.1 is my router. Don't know what the .18 IP-address/device is about...

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Edited by kidding_guy
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Since this blocking of iTunes is 'default behavior' shouldn't this rule be updated so that it's fine to use?

Like I said... I have not have issues with this before. Maybe around since the time this new came along I have not been able te stream music via Windows Store's iTunes and my Sonos.

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