Indio 0 Posted August 15, 2023 Share Posted August 15, 2023 Hello! I hope you’re doing very well. I’m writing to you because my ESET Smart Security does not show the window with the infections to clean them up. It completes the scan and says that there are 14 infections, but the option to clean them does not appear. I tried scanning as administrator and as a regular user, and the result is the same. I also tried scan and clean and scan without cleaning, nothing changes. Can you help me? Thank you! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted August 16, 2023 Administrators Share Posted August 16, 2023 By default detected threats are cleaned automatically. The only exceptions are: - threats detected in archives containing also other clean files - potentially unsafe/unwanted applications - files infected with uncleanable file infecting viruses If you were not asked to select an action after threat detection, it could be that you ran the scan in scan-only mode (ie. with cleaning disabled): Link to comment Share on other sites More sharing options...
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