Sending dns request failed with: The network location cannot be reached

[Mohsen Ghaffari 1]

HI,

we have been observing a lot of the following error message in trace logs of ESET Protect Server. Any ideas on what the cause could be? currently we cannot confirm any general dns issues in the enviornment.

Path of trace log: C:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Logs\trace

Error: NetworkModule [Thread 1df8]: Error reported by JobScheduler[Name:Dns job scheduler for network operation]. Error message is:Sending dns request failed with: The network location cannot be reached. For information about network troubleshooting, see Windows Help.

 

Thanks
 

[Marcos 5,739]

Please raise a support ticket and provide trace.log from the sever for a start.