Interactive No Permission Popups

[Tmod 4]

After this recent update a few days ago I no longer get any windows that popup when I have rules set to interactive.

I have to go into Setup >  Network Protection > Resolve Blocked Communication and unblock the program trying to access the internet.

Seem to be going backwards as far as usability.

[Tmod 4]

I have Interactive as far as rules and this is how the settings are.

 

[itman 1,748]

10 hours ago, Tmod said:

I have Interactive as far as rules and this is how the settings are.

Those settings have no bearing on Eset Firewall filtering mode. To set the Eset firewall to Interactive mode, Filtering mode must be set to Interactive per below screen shot;

[Tmod 4]

Yes I realize that and I have that enabled and did on the prior version and once it updated to the latest version the notification shown below quit popping up and asking what I wanted to do.

[itman 1,748]

I set Eset firewall filtering mode to Interactive and received the action popup as expected on ESSP ver. 16.2.11;

Are you running Eset Internet Security?

Edited July 29, 2023 by itman

[Tmod 4]

I have the same as you ESSP 16.2.11, Well could just uninstall everything and reinstall and see what happens.

Baffles me then why I can go back and it pops right up but update and she's gone.

[Tmod 4]

Ran ESETuninstaller and cleaned everything up and now it works fine, I exported the settings on the pre and post install and the xml file settings were way different so something got buggered up.
All good now.

[jeffshead 0]

This last update (16.2.11) causes the Veeam Agent for Microsoft Windows service to not run at system start when ESET is set to Interactive mode.

I don't care how many times you uninstall/reinstall, ESET does not always/consistently display an action pop-up to Allow or Disallow traffic.

[itman 1,748]

3 hours ago, jeffshead said:

This last update (16.2.11) causes the Veeam Agent for Microsoft Windows service to not run at system start when ESET is set to Interactive mode.

Since this is a Win service, have you tried creating an Eset firewall Allow In rule for C:\Windows\System32\svchost.exe and then selecting the applicable Veeam Agent service? I assume you want this service to always have Internet connectivity.

Edited July 31, 2023 by itman

[Marcos 5,273]

Well, if it's a service that communicates only on system startup when gui is not running yet. then you should be able to unblock the communication via this option:

Or use learning mode to create the necessary rule automatically, or create a permissive rule for the Veeam service manually as itman suggested (I would not select svchost.exe, just pick the Veeam service from the list of services).

[jeffshead 0]

43 minutes ago, Marcos said:

Well, if it's a service that communicates only on system startup when gui is not running yet. then you should be able to unblock the communication via this option:

Or use learning mode to create the necessary rule automatically, or create a permissive rule for the Veeam service manually as itman suggested (I would not select svchost.exe, just pick the Veeam service from the list of services).

It does not show up under "Resolve blocked communication". I have tried creating a manual rule to allow all. I'm going to create a separate post. This is an issue with the latest update. Everything used to work until the update. I didn't change anything other than reboot the PC after ESET applied the 16.2.11 update.

[jeffshead 0]

5 hours ago, itman said:

Since this is a Win service, have you tried creating an Eset firewall Allow In rule for C:\Windows\System32\svchost.exe and then selecting the applicable Veeam Agent service? I assume you want this service to always have Internet connectivity.

There is a Veeam service but there's also a Veeam Systray exe that communicates with the service. The exe is what keeps getting blocked.