Saado 0 Posted July 25 Share Posted July 25 (edited) in the Cloud office security webinterface i want to change the status of some employees from protected to unprotected because they dont work by us anymore. when i change the status from "Protected" to "unprotected" the user disappears from the cloud security webinterface! while i was expecting it to appear but unprotected, is this normal ? note: I am changing the status by clicking on the user and choose unprotect. thank you in advance. Edited July 25 by Saado Quote Link to comment Share on other sites More sharing options...
ESET Staff product_manager_8 3 Posted July 25 ESET Staff Share Posted July 25 Hi @Saado , there is a toggle switch on the Settings page (see screenshot below) that toggles visibility between all users vs. users that have a valid M365 license. If this user was protected before but his M365 license was suspended, yet ECOS protection was still active, they would still show up in the interface. But once you unprotect them, the filter is applied and they are not displayed anymore. Try turning this toggle switch off and see if the interface displays this user in your list again. Thank you for your business Peter Randziak 1 Quote Link to comment Share on other sites More sharing options...
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