j-gray 32 Posted July 13 Share Posted July 13 I see this repeated in the EI Connector logs every 1 to 4 seconds: Error while receiving LiveGrid data. Direct host: "c.eset.com", Direct port: 80, Proxy host: "", Proxy port: 0. Error code: 3. Network is down The workstation can ping c.eset.com and hit everything else I've tested on the Internet. Can anyone clarify what is the source of this error and how to rectify it? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,841 Posted July 13 Administrators Share Posted July 13 Please refer to https://support.eset.com/en/kb332: To use the online reputation database (ESET LiveGrid®): Ensure the following ports are open for all IP addresses listed below: TCP 80, TCP 53535, UDP 53535 The IP addresses below have to be enabled for HTTP port 80 Users on ESET Endpoint version 8.0 and later, access to your local DNS server is required for DNS queries and must be able to resolve hostnames Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.