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Dynamic groups not working when using ESET PROTECT 10.1.24.1 and ESET Management Agent 8.0.1238.0


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Posted

Hello.

After upgrading to ESET PROTECT 10.1.24.1, dynamic groups stopped working on machines with the old version of ESET Management Agent 8.0.1238.0.

Maybe someone knows how to solve this problem?

Posted

According to the information in the logs, the problem appeared even earlier, but there was also a problem with the version of ESET PROTECT 10.0.14.0.

Here is the log of the error that occurs with the administration agent every minute:

Quote

2023-07-11 04:29:03 Warning: CReplicationModule [Thread a04]: CLogMetadataTask: No detected log filter or realm change [Received message: status { } log_filter { log_filters { log_type: 1 log_severities_index: 1 } log_filters { log_type: 4 log_severities_index: 1 } log_filters { log_type: 5 log_severities_index: 1 } log_filters { log_type: 6 log_severities_index: 1 } log_filters { log_type: 8 log_severities_index: 1 } log_filters { log_type: 9 log_severities_index: 1 } log_filters { log_type: 10 log_severities_index: 1 } log_filters { log_type: 13 log_severities_index: 0 } log_filters { log_type: 14 log_severities_index: 0 } log_filters { log_type: 15 log_severities_index: 0 } log_filters { log_type: 18 log_severities_index: 1 } log_filters { log_type: 19 log_severities_index: 1 } log_filters { log_type: 20 log_severities_index: 1 } log_filters { log_type: 21 log_severities_index: 1 } log_filters { log_type: 25 log_severities_index: 1 } log_filters { log_type: 26 log_severities_index: 1 } log_filters { log_type: 27 log_severities_index: 1 } log_filters { log_type: 28 log_severities_index: 1 } log_filters { log_type: 39 log_severities_index: 1 } log_filters { log_type: 40 log_severities_index: 1 } log_filters { log_type: 43 log_severities_index: 1 } log_filters { log_type: 44 log_severities_index: 1 } log_filters { log_type: 45 log_severities_index: 1 } log_filters { log_type: 47 log_severities_index: 1 } log_filters { log_type: 48 log_severities_index: 1 } log_filters { log_type: 88 log_severities_index: 1 } log_filters { log_type: 93 log_severities_index: 1 } log_filters { log_type: 94 log_severities_index: 1 } log_filters { log_type: 95 log_severities_index: 1 } log_filters { log_type: 97 log_severities_index: 1 } log_filters { log_type: 99 log_severities_index: 1 } log_filters { log_type: 101 log_severities_index: 1 } log_filters { log_type: 102 log_severities_index: 2 } log_filters { log_type: 104 log_severities_index: 1 } log_filters { log_type: 105 log_severities_index: 1 } log_filters { log_type: 106 log_severities_index: 1 } log_filters { log_type: 112 log_severities_index: 1 } log_filters { log_type: 114 log_severities_index: 1 } log_filters { log_type: 115 log_severities_index: 1 } log_filters { log_type: 116 log_severities_index: 1 } log_filters { log_type: 122 log_severities_index: 1 } log_filters { log_type: 126 log_severities_index: 1 } log_filters { log_type: 127 log_severities_index: 1 } log_filters { log_type: 128 log_severities_index: 1 } log_filters { log_type: 129 log_severities_index: 1 } log_filters { log_type: 130 log_severities_index: 1 } log_filters { log_type: 131 log_severities_index: 1 } log_filters { log_type: 138 log_severities_index: 1 } log_filters { log_type: 139 log_severities_index: 1 } log_filters { log_type: 142 log_severities_index: 1 } log_filters { log_type: 143 log_severities_index: 1 } log_filters { log_type: 148 log_severities_index: 1 } log_filters { log_type: 149 log_severities_index: 1 } log_filters { log_type: 152 log_severities_index: 1 } log_filters { log_type: 155 log_severities_index: 1 } log_filters { log_type: 157 log_severities_index: 1 } log_filters { log_type: 158 log_severities_index: 1 } log_filters { log_type: 159 log_severities_index: 1 } log_filters { log_type: 162 log_severities_index: 1 } log_filters { log_type: 166 log_severities_index: 1 } log_filters { log_type: 167 log_severities_index: 1 } log_filters { log_type: 169 log_severities_index: 1 } log_filters { log_type: 171 log_severities_index: 1 } log_filters { log_type: 172 log_severities_index: 1 } log_filters { log_type: 173 log_severities_index: 1 } log_filters { log_type: 174 log_severities_index: 1 } log_filters { log_type: 175 log_severities_index: 1 } log_filters { log_type: 176 log_severities_index: 1 } log_filters { log_type: 177 log_severities_index: 1 } log_filters { log_type: 178 log_severities_index: 1 } log_filters { log_type: 179 log_severities_index: 1 } log_filters { log_type: 180 log_severities_index: 1 } log_filters { log_type: 181 log_severities_index: 1 } log_filters { log_type: 182 log_severities_index: 1 } log_filters { log_type: 183 log_severities_index: 1 } log_filters { log_type: 184 log_severities_index: 1 } log_filters { log_type: 185 log_severities_index: 1 } log_filters { log_type: 186 log_severities_index: 1 } log_filters { log_type: 206 log_severities_index: 1 } log_filters { log_type: 212 log_severities_index: 1 } log_filters { log_type: 213 log_severities_index: 1 } log_filters { log_type: 215 log_severities_index: 1 } log_filters { log_type: 216 log_severities_index: 1 } log_filters { log_type: 220 log_severities_index: 1 } log_filters { log_type: 222 log_severities_index: 1 } log_filters { log_type: 226 log_severities_index: 1 } log_filters { log_type: 231 log_severities_index: 1 } log_filters { log_type: 242 log_severities_index: 1 } log_filters { log_type: 244 log_severities_index: 1 } log_filters { log_type: 248 log_severities_index: 1 } log_filters { log_type: 251 log_severities_index: 1 } log_filters { log_type: 253 log_severities_index: 1 } log_filters { log_type: 255 log_severities_index: 1 } log_filters { log_type: 257 log_severities_index: 1 } log_filters { log_type: 259 log_severities_index: 1 } log_severities { log_severities_important: 1 log_severities_important: 2 log_severities_important: 3 log_severities_important: 4 log_severities_important: 5 log_severities_important: 6 } log_severities { log_severities_important: 4 log_severities_important: 5 log_severities_important: 6 log_severities_not_important: 1 log_severities_not_important: 2 log_severities_not_important: 3 } log_severities { log_severities_important: 4 log_severities_important: 5 log_severities_important: 6 log_severities_not_important: 3 } realm_uuid { uuid: "17d264e3-5384-683a-bfde-87f158b31151" } }]

 

Posted
17 hours ago, labynko said:

After upgrading to ESET PROTECT 10.1.24.1, dynamic groups stopped working on machines with the old version of ESET Management Agent 8.0.1238.0.

Maybe someone knows how to solve this problem?

I would expect if you upgrade the agent to the latest supported version that everything will work as expected. EP v8.0 is already end-of-life. I would not expect an agent that old to work flawlessly with the latest version of EP.

Per ESET release notes, "We recommend using the latest ESET Management Agent version to fully manage the latest version of ESET security products and their features."

Is anything prohibiting you from upgrading the agents?

Posted
15 hours ago, j-gray said:

Is anything prohibiting you from upgrading the agents?

No newer agent version for older operating systems.

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