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Why does clicking on help not redirect to the eset official website?


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I am a user in Chinese Mainland, and eset is downloaded on the official website. Why click Help to jump to this instead of the official website https://www.dqjuo.top/ Gambling website?

截屏_2023-05-25_22-08-21.png

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Something redirects the communication with help.eset.com to the said url.

Please carry on as follows:

  1. Enable advanced logging under Help and support -> Technical support
  2. Reproduce the issue
  3. Stop logging
  4. Collect logs with ESET Log Collector and upload the generated archive here.

Since you are being routed to an https website and the redirection may occur elsewhere on the way, we may not be able to identify the root cause.

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