faircot 0 Posted November 21, 2014 Share Posted November 21, 2014 After co-existing happily ESET (v8 Smart Security) has suddenly started to block Emsisoft Anti Malware update files which are similar to this: c:\windows\temp\tmp000049b8\tmp0000040 (the folder and file names change each time). I've set up a wildcard exclusion in NOD32 to no avail and I've submitted some of the update files to you, as well as raising a support request with Emsisoft - but so far no response. Any suggestions please? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,198 Posted November 21, 2014 Administrators Share Posted November 21, 2014 I've tried updating Emsisoft AM with v8 installed and didn't encounter any issues. Did you get an alert from v8 during the update? If so, please post a screen shot of the alert. Link to comment Share on other sites More sharing options...
faircot 0 Posted November 22, 2014 Author Share Posted November 22, 2014 Solved thanks. I've had a reply from Emsisoft that resolves this. "The files are created during the quarantine re-scan. You can either empty your quarantine in EAM, disable the automatic quarantine re-scan (Settings/General) or exclude a2service.exe from your existing anti-virus software. " Link to comment Share on other sites More sharing options...
scottls59901 1 Posted November 22, 2014 Share Posted November 22, 2014 Solved thanks. I've had a reply from Emsisoft that resolves this. "The files are created during the quarantine re-scan. You can either empty your quarantine in EAM, disable the automatic quarantine re-scan (Settings/General) or exclude a2service.exe from your existing anti-virus software. " Having more than 1 active AV is usually Not recommended, as they actually can cancel each other out (trying to access the file..., at the same time!)- I installed free on-demand Emsisoft Emergency Kit, and have no conflict issues. Link to comment Share on other sites More sharing options...
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