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Thunderbird trying to access mailserver that requires ESET 2FA

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Hi, I am using Thunderbird as an email client. I don't use any ESET product myself, but I have to retrieve mail from a an Exchange-mailserver that runs ESET 2FA. The first login step seems to work, and then an ESET-authentication window pops up but the contents of the window remains blank, so there is no way to enter my one-time code. This happens both if I approach the mailserver as an Exchange server, and if I approach the mail server through the OWA-protocol (using Owl). Known problem? Any suggestions? Should this be an issue for Thunderbird or for ESET?

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