thunderbird trying to access mailserver with ESET 2FA

[Guest Anton Janssen]

Hi, I am using Thunderbird as an email client. I don't use any ESET product myself, but I have to retrieve mail from a an Exchange-mailserver that runs ESET 2FA. The first login step seems to work, and then an ESET-authentication window pops up but the contents of the window remains blanc, so there is no way to enter my one-time code. This happens both if I approach the mailserver as an Exchange server, and if I approach the mail server through the OWA-protocol (using Owl). Known problem? Any suggestions? Should this be an issue for Thunderbird or for ESET?

 

[Marcos 4,919]

Please raise a support ticket or sign up and re-post in https://forum.eset.com/forum/37-eset-products-for-mobile-devices which is intended also for ESET Secure Authentication.