andrejl2 0 Posted May 15 Share Posted May 15 (edited) Hi, i have renewed my license for ESET Smart Security (the old license expired today on 15.05.2023). Now i'm locked out of my password manager... Whats that about? regards Andrej Edited May 15 by Marcos Redacted: Email address blured Quote Link to comment Share on other sites More sharing options...
andrejl2 0 Posted May 15 Author Share Posted May 15 And site passwordmanager.eset.com is not accessible... Quote Link to comment Share on other sites More sharing options...
andrejl2 0 Posted May 15 Author Share Posted May 15 Quote Link to comment Share on other sites More sharing options...
LesRMed 16 Posted May 15 Share Posted May 15 2 hours ago, andrejl2 said: And site passwordmanager.eset.com is not accessible... The site is working for me. Quote Link to comment Share on other sites More sharing options...
itman 1,538 Posted May 15 Share Posted May 15 2 hours ago, andrejl2 said: And site passwordmanager.eset.com is not accessible... I can't access it from the U.S. using Firefox. Quote Link to comment Share on other sites More sharing options...
LesRMed 16 Posted May 15 Share Posted May 15 I'm also in the US, but I just noticed that it redirects me to ESET Home. Quote Link to comment Share on other sites More sharing options...
andrejl2 0 Posted May 15 Author Share Posted May 15 (edited) biggest problem is i cant login to password manager.... so frustrating.. keeps telling me my license has expired... but was renewed already in april.. Edited May 15 by andrejl2 Quote Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 4,704 Posted May 15 Administrators Solution Share Posted May 15 I'd recommend raising a support ticket. I can access https://home.eset.com and open the Password manager through it without issues. You have an ESET Smart Security Premium license valid until 05/15/2024. Quote Link to comment Share on other sites More sharing options...
andrejl2 0 Posted May 16 Author Share Posted May 16 Update: i was contacted via email this morning by ESET SI - and issue seems to be resolved (fingers crossed). Phew Tnx all. Andrej Quote Link to comment Share on other sites More sharing options...
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