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Web Control is non-functional - Only 1 User

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This employee got a new Dell PC earlier this year. I installed the Eset Endpoint Eset Security installed created in our Protect Cloud Portal. I moved the PC to the main security group that has Web Control enabled. You can even go in and see it's enabled on the Protect Cloud of that PC. 

 I noticed soon after that they were red flagged with "Wed Control is non-functional"  I gave it a few reboots and nothing changed. So I used the Eset Removal Tool in Safe mode to remove Eset.  I created a new installer with the Main Security group assigned to it as part of the installer.


   Not a few days later and I'm seeing this problem Again.  Any suggestions??? It's not flagging on any other alerts.

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