ESET Moderators Peter Randziak 944 Posted May 16 Author ESET Moderators Share Posted May 16 Hello @Dai Tomiyama, 4 hours ago, Dai Tomiyama said: We too are in the process of downloading the build and checking out the new features. I have one question, we have a test environment where we are getting modules from a mirror tool. I am referring to the "ep10" folder since the EEAU version is 10, but the module has not been distributed and I am not able to update the module via the mirror tool. Will this be distributed soon? Sorry if I am posting to the wrong place. The EEAU 10 BETA updates from http://update.eset.com/eset_upd/businesslinux it uses the modules in a DAT format (64 bit). The EEAU 10 BETA should be able to update via the mirror, if properly configured. see https://help.eset.com/protect_install/10.0/en-US/mirror_tool_windows.html for example Peter Quote Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 944 Posted May 16 Author ESET Moderators Share Posted May 16 17 minutes ago, azeu666 said: I am referring to: "please enable the diagnostics logging via a policy (as shown on the attached screenshot), reproduce the issue, collect the logs and revert the logging verbosity to the previous value. " How am I to accomplish the abovr? Via a policy for ESET Endpoint for Linux (V7+) configured by means of ESET PROTECT I assume you use the ESET PROTECT to mange your endpoints, right? Peter Quote Link to comment Share on other sites More sharing options...
azeu666 2 Posted May 16 Share Posted May 16 2 minutes ago, Peter Randziak said: Via a policy for ESET Endpoint for Linux (V7+) configured by means of ESET PROTECT I assume you use the ESET PROTECT to mange your endpoints, right? Peter I do not have ESET PROTECT to mange endpoints. I have Eset Endpoint Antivirus. Quote Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 944 Posted May 16 Author ESET Moderators Share Posted May 16 Hello @azeu666, 3 minutes ago, azeu666 said: I do not have ESET PROTECT to mange endpoints. O.K., so please configure the logging verbosity locally as per https://help.eset.com/eeau/10/en-US/?idh_config_logs.html Peter Quote Link to comment Share on other sites More sharing options...
Matriciel 0 Posted May 18 Share Posted May 18 Hi, I test also this version and, i don't find the PROTECTION menu on may ERA console. How i can add this menu, it is linked with my license ? Thank for your help Quote Link to comment Share on other sites More sharing options...
Dai Tomiyama 0 Posted May 24 Share Posted May 24 On 5/16/2023 at 7:52 PM, Peter Randziak said: Hello @Dai Tomiyama, The EEAU 10 BETA updates from hxxp://update.eset.com/eset_upd/businesslinux it uses the modules in a DAT format (64 bit). The EEAU 10 BETA should be able to update via the mirror, if properly configured. see https://help.eset.com/protect_install/10.0/en-US/mirror_tool_windows.html for example Peter Hello Peter, Thank you for providing the information on the mirror tool. We immediately tried using the Windows mirror tool and successfully updated the module without any problems. I am wondering when the online help was updated and would like to verify things. So far I have not found anything wrong with the functionality around web access protection. Thank you. Quote Link to comment Share on other sites More sharing options...
Dai Tomiyama 0 Posted May 24 Share Posted May 24 Hello, Can you confirm the version of ESET PROTECT that manages EEAU10 as it is not mentioned in the online help, etc.? Not all of our clients have the latest EP, so we are checking with EP version 9.0 or later, will the information be available soon? Of course we understand that it is best practice to use the most up-to-date EP as well. Please let us know if you have any information on this question, as it is one that we actually get asked frequently by our clients. Quote Link to comment Share on other sites More sharing options...
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