el el amiril 0 Posted May 8, 2023 Share Posted May 8, 2023 hello admin and eset community today i am reporting an error or maybe a bug i cannot do a system restore even when eset is disabled for 1 hour the pc would start with a notification of restore fail? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,050 Posted May 8, 2023 Administrators Share Posted May 8, 2023 Does temporarily disabling self-defense or the whole HIPS followed by a reboot make a difference? Don't forget to re-enable it afterwards. el el amiril 1 Link to comment Share on other sites More sharing options...
el el amiril 0 Posted May 8, 2023 Author Share Posted May 8, 2023 34 minutes ago, Marcos said: Does temporarily disabling self-defense or the whole HIPS followed by a reboot make a difference? Don't forget to re-enable it afterwards. thank you sir marcos for the response however i no longer want to continue further with system restore as i have fix some bug in my laptop with screen not turning off i am worried going to do some restore will undo the bug that i have fix but i will surely try this in the future thank you very much. Link to comment Share on other sites More sharing options...
itman 1,655 Posted May 8, 2023 Share Posted May 8, 2023 (edited) When Eset is installed, System Restore needs to be run from Win Safe mode as noted here: https://support.eset.com/en/kb2399-using-windows-system-restore-to-resolve-issues-with-windows-eset-corruption-or-malware . Personally, I recommend running System Restore from Win 10/11 Recovery Environment. I have never had a System Restore failure this way plus it runs faster. Edited May 8, 2023 by itman Link to comment Share on other sites More sharing options...
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