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Discrepancy between ESET PROTECT console and ESET Business Account license info


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Hello,

we have purchased ESET Protect Advanced On Prem license for X entities. I logged in to ESET PROTECT On Prem console and my ESET Business Account at the same time and I don't know why is difference between license usage information from these two sources. Can you help me? 

I made a test - I deactivated one device and on EBA the number of activated devices has decreased but on my On Prem console not. 

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It might be connected with the recent EPNS issues. If the discrepancy doesn't automatically disappear in 1-2 days, please raise a support ticket.

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