pipboy3000 3 Posted November 12, 2014 Posted November 12, 2014 Hello, I have managed to successfully configure the server, mirror link, packages etc. I have also pushed installation to two clients. All seems to be working fine on the client's side, including update from the mirror server, but for some reason 'clients' tab is not updating itself. Any idea what could be the reason for this? Regards, pipboy3000
Administrators Marcos 5,730 Posted November 12, 2014 Administrators Posted November 12, 2014 How did you configure reporting to ERA Server on the clients' side?
Former ESET Employees marty_c 30 Posted November 12, 2014 Former ESET Employees Posted November 12, 2014 This checklist is typically quite helpful in resolving these kinds of issues: Why can't I see client workstations in the clients tab of the ESET Remote Administrator Console?
Solution pipboy3000 3 Posted November 13, 2014 Author Solution Posted November 13, 2014 OK, it was down to the configuration. I had to change the IP address of the server, where the ESET Server is installed, but forgot to reflect the change in the client's configuration.
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