Device Control Not Blocking Anything - Help!

[Alexlsx86 0]

Hi,

We are planning on replacing our old AV with ESET for various reasons and testing has gone well up until this point.

For some reason, I cant get device control working, no matter what I try.

I have it set to block everything for all users, have tried adding a user group and single users, wildcards, no wildcards. Nothing seems to work and i cant see anything in the logs on the users Device. Am i doing something completely wrong?

I have tested multiple devices - A foot pedal, some headphones and a USB drive.

I have attached a screenshot of the current settings.

Edited April 13, 2023 by Alexlsx86

[Marcos 5,070]

Did you try removing * and leaving the fields blank? Also if you change the action from warn to block no device is blocked?

[thae 9]

The action should be to block, not to warn.

We have left the fields blank instead of putting the asterisk.

[Alexlsx86 0]

11 hours ago, Marcos said:

Did you try removing * and leaving the fields blank? Also if you change the action from warn to block no device is blocked?

Yeah I've tried everything. I have it working now. I deleted my rule and recreated it, which seemed to resolve it!

16 minutes ago, thae said:

The action should be to block, not to warn.

We have left the fields blank instead of putting the asterisk.

I've tried both neither worked, same for asterisk or no asterisk. I got it working by deleting and recreating the rule.

[András Káldor 0]

Can you share the screen of the rules and the assignment of the policy?