ESET Push Notification Service cannot be reached V10

[FelixJ 0]

Hi everyone,

I use ESET Protect On-Prem  v10 in an environment, where not all "to be protected" Windows Clients have Internet-Connection. Therefore there ESET Bridge is installed and properly configured to all my clients: I can tell, using netstat -an | findstr 3128 on my clients and on the ESET Protect-Server

How every, those clients, not having Internet-Connection report not beeing able to connect to the ESET Push Notification Service.

What am I missing?

regards,

Felix

[FelixJ 0]

The Server, that hosts the ESET Bridge has a working connection to epns.eset.com on tcp port 8883 as outlined here.

Verified using telnet from the Server.

I also tried to change the License-Check Interval from automatic to "interval" as outlined here and here.

But no luck.

I'd be glad to know, what's wrong.

regards,

Felix

[Marcos 5,070]

Please raise a support ticket for help with further troubleshooting.

[FelixJ 0]

Hi, I did raise a support ticket. So far no solution yet.