Soroushm31 0 Posted March 6, 2023 Posted March 6, 2023 Hi, I bought the license yesterday and when I want to use the live installer, it didn't work. I have a problem with the activation of my ESET smart security. I got this message. I installed ESET smart security from somewhere else and now I get this error: Activation failed, we couldn't reach the activation server: the ESET servers do not seem to be reachable at the moment, this may take a while, retry the activation later. I don't know what should I do. Product name: ESET Smart Security Premium Product version: 16.0.26.0 Operating system: Windows 10 Enterprise(64-bit)Version 10.0 (Build 19044) Machine: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, 8113 MB RAM
Administrators Marcos 5,742 Posted March 6, 2023 Administrators Posted March 6, 2023 Please carry on as follows: Enable advanced logging under Help and support -> Technical support Try to activate the product Stop logging Collect logs with ESET Log Collector and upload the generated archive here.
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