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Windows server activation


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Posted

Hello 
I have two servers which I cant activate . Installed product is eset agent management . All installations are made as on other servers .A problem is that I cant activate ESET. Where to look for a problem? How to troubleshoot why?
eset.thumb.jpg.25f6d5f8ed2960d3696a9704d6858baa.jpg

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Posted

Did you send a software activation task to endpoints?

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Posted

yes I did it, but it doesnt help. So I want to troubleshoot this problem and to see why I cant to activate this server

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Posted

What error do you get when you attempt to activate it manually via Help and support -> Change license?

Please carry on as follows:

  1. Enable advanced logging under Help and support -> Technical support
  2. Try to activate the product
  3. Stop logging
  4. Collect logs with ESET Log Collector and upload the generated archive here.
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