TPo 0 Posted February 24 Share Posted February 24 Hello I have two servers which I cant activate . Installed product is eset agent management . All installations are made as on other servers .A problem is that I cant activate ESET. Where to look for a problem? How to troubleshoot why? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,923 Posted February 25 Administrators Share Posted February 25 Did you send a software activation task to endpoints? Link to comment Share on other sites More sharing options...
TPo 0 Posted February 27 Author Share Posted February 27 yes I did it, but it doesnt help. So I want to troubleshoot this problem and to see why I cant to activate this server Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 4,923 Posted February 27 Administrators Solution Share Posted February 27 What error do you get when you attempt to activate it manually via Help and support -> Change license? Please carry on as follows: Enable advanced logging under Help and support -> Technical support Try to activate the product Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
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