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ESET Encryption decrypt folder failure

Hugh Letheren

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I have successfully decrypted a folder so that I can  copy the contents.  I have just tried to do the same with one other encrypted folder but I get an error message - unable to create a temporary backup folder - see screenshot.

I have closed everything down, rebooted, but I still get the same message!  help please!

Screenshot (5).jpg

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  • ESET Staff

Hi @Hugh Letheren,

To best support you, please would you be able to submit a support ticket via: https://www.eset.com/uk/about/contact/ we will then do our best to work this out for you.

One suggestion in the meantime however, has the disk you are decrypting the folder on got enough disk space?

Thank you,


Edited by Kstainton
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