ATTENTION REQUIRED doesn't disappear

[Teju79 0]

I have a licence with 3 PCs.

In one of this, I deactivated temporanelly the licence. After 20 minutes, I reactivate it, but the home.eset.com portal continue notify me the PC in "ATTENTION REQUIRED -Real-time file system protection is paused".

It was feb 14, 5 days ago.

Can you help me?

Thanks

[Marcos 5,731]

It appears that the product has not reported protection statuses since Feb 14. Is the device still connected to your ESET Home account?