kerm007 0 Posted February 16 Share Posted February 16 hello i experience an issue with the outlook plugin when this plugin is enable in outlook from time to time i can't open calendar in outlook any one have info about this issue ? Thanks Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted February 17 Administrators Share Posted February 17 Does the issue occur after switching to the pre-release update channel and upgrading Endpoint to v10.0.245? Does temporarily disabling integration with Outlook make a difference? Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 17 Author Share Posted February 17 hello the user is on version 9.1.2063.0 when i run in safe mode it work i re enable everything then i was able to open everything after but for how long i will try again when it happen again. how to : switching to the pre-release update channel ? Thanks Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted February 17 Administrators Share Posted February 17 You can switch to the pre-release update channel in the advanced update setup. Pre-release modules are not beta modules, they have been tested thoroughly before release and in 99,9% they are released with a certain delay to the regular update update channel. Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 17 Author Share Posted February 17 hello i was pushing the install from the eset protect console is it fine to upgrade to version 10 and see ? Thanks Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted February 17 Administrators Share Posted February 17 1 hour ago, kerm007 said: is it fine to upgrade to version 10 and see ? Yes but v10.0.2045 has not been released yet. It's currently available only a program update on the pre-release update channel. Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 17 Author Share Posted February 17 the version push is 10.0.2034.0 Thanks Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted February 22 Administrators Share Posted February 22 Endpoint 10.0.2045 was released yesterday. Please upgrade and check if the issue's gone. Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 22 Author Share Posted February 22 ok thanks is it possible it cause also issue with the OOO in outlook ? Thanks Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted February 22 Administrators Share Posted February 22 Please t 1 hour ago, kerm007 said: Is it possible it cause also issue with the OOO in outlook ? Please install it and test it on at least one machine to find out. Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 22 Author Share Posted February 22 hello for now i disable all plugins except the eset outllook plugin i was not able to open calendar i start in safe mode i was able to open calendar renable all plugins i was able to open ps: i didnt reboot after the push of new version yet Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 22 Author Share Posted February 22 ok i reboot and i still have some issue i open outlook calendar it was working this time but not OOO i start in safe mode both work re close outlook reopen normal its working now very strange issue Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted February 23 Administrators Share Posted February 23 What do you mean by OOO? If it's a special plug-in that you are having issues with even after upgrading to the latest Endpoint 10.0.2045, I'd recommend raising a support ticket since advanced mail client logs will be needed for perusal and the issue will need to be investigated by developers. Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 23 Author Share Posted February 23 (edited) Sorry the OOO stand for Outlook Out of Office this morning the person im working on is pc can't open calendar is there a way to disable only the eset plugins from outlook ? as a test of course Edited February 23 by kerm007 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted February 23 Administrators Share Posted February 23 You can try disabling the Outlook plugin here: Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 23 Author Share Posted February 23 Ok i will try that Thanks Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 27 Author Share Posted February 27 ok i reboot and i still have some issue i open outlook calendar it was working this time but not OOO i start in safe mode both work re close outlook reopen normal its working now very strange issue but its not the case everytime i try to disable the plugins (all) the calendar and OOO not working very very strange Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,614 Posted February 28 Administrators Share Posted February 28 Do you mean that the issue occurs with the Outlook plug-in enabled and goes away as soon as you disable it and restart Outlook? Quote Link to comment Share on other sites More sharing options...
kerm007 0 Posted February 28 Author Share Posted February 28 Hello some time yes some other time no so im not sure it's really the eset outlook plugins will see Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.