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ekrn.exe 100% cpu spike - constant


YenAdobe

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Hi there,

 

I am hoping someone is able to assist.

I am having a constant 100% CPU spike from ekrn on our business system.

 

It seems to be related to sage.

 

Is anyone aware of any issues?

 

I have three procdump files I am able to provide for analysis? Though they are 208-367 Mb each... 

 

Many thanks,

Yen

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Does temporarily disabling real-time protection help? If so, leave Procmon log logging operations for at least 30 seconds when the issue occurs. Then compress the log, upload it to a safe location and pm me the download link.

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No, there is no difference when real-time is disabled, I have also tried to disable firewall with equal results.

 

Just running a procmon now, will pm the result in a moment.

 

Thanks,

 

Y

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That's it but since disabling real-time protection doesn't make any difference, the log wouldn't be of any help. Now I'd suggest renaming the following drivers, one at a time, and see when the problem goes away:

C:\Windows\System32\drivers\eamonm.sys

C:\Windows\System32\drivers\ehdrv.sys

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