ekrn.exe 100% cpu spike - constant

[YenAdobe 0]

Hi there,

 

I am hoping someone is able to assist.

I am having a constant 100% CPU spike from ekrn on our business system.

 

It seems to be related to sage.

 

Is anyone aware of any issues?

 

I have three procdump files I am able to provide for analysis? Though they are 208-367 Mb each... 

 

Many thanks,

Yen

[Marcos 5,457]

Does temporarily disabling real-time protection help? If so, leave Procmon log logging operations for at least 30 seconds when the issue occurs. Then compress the log, upload it to a safe location and pm me the download link.

[YenAdobe 0]

No, there is no difference when real-time is disabled, I have also tried to disable firewall with equal results.

 

Just running a procmon now, will pm the result in a moment.

 

Thanks,

 

Y

[YenAdobe 0]

What program are you using to log process'?

 

I have this:

 

hxxp://technet.microsoft.com/en-gb/sysinternals/bb896645.aspx

 

What would you like me to use?

 

Thanks

[Marcos 5,457]

That's it but since disabling real-time protection doesn't make any difference, the log wouldn't be of any help. Now I'd suggest renaming the following drivers, one at a time, and see when the problem goes away:

C:\Windows\System32\drivers\eamonm.sys

C:\Windows\System32\drivers\ehdrv.sys