Grasse 1 Posted February 7 Share Posted February 7 Hello, The customer using ESET Mail Security he wants enable to ESET LiveGuard. When he tried install ESET Management Agent to Mail Server, the agent can't connect to the ESET Protect Cloud. You can find agent logs bottom. Can you help us? Thanks. Scope Time (UTC) Text Last authentication 2023-Feb-07 12:40:07 Enrollment failed with error: failed to connect to all addresses (code: 14) for request Era.Common.Services.Authentication.RPCEnrollmentRequest (id: 29d82f46-66b1-4b17-ae76-55f8f21f58a8) on connection to 'host: "ohw4ckvgzdbeld53v7lvctexju.a.ecaserver.eset.com" port: 443' [RequestId: 29d82f46-66b1-4b17-ae76-55f8f21f58a8] Last replication 2023-Feb-07 12:39:12 Error: Replication connection problem: Authentication was not possible due to unavailable remote server or its unwillingness to respond Task: CReplicationConsistencyTask Scenario: Automatic replication (REGULAR) Connection: ohw4ckvgzdbeld53v7lvctexju.a.ecaserver.eset.com:443 Connection established: false Replication inconsistency detected: false Server busy state detected: false Realm change detected: false Realm uuid: 00000000-0000-0000-0000-000000000000 Sent logs: 0 Cached static objects: 0 Cached static object groups: 0 Static objects to save: 0 Static objects to delete: 0 Modified static objects: 0 All replication attempts: 11 Quote Link to comment Share on other sites More sharing options...
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