ESET Insiders Trooper 71 Posted February 2, 2023 ESET Insiders Posted February 2, 2023 Hi everyone, Is there a current problem with ESA? None of our users are able to login to their computers today. I rebooted the ESA server to no avail. Please let me know. Thanks!
ESET Insiders Trooper 71 Posted February 2, 2023 Author ESET Insiders Posted February 2, 2023 Any updates?
ESET Moderators Peter Randziak 1,223 Posted February 2, 2023 ESET Moderators Posted February 2, 2023 Hello @Trooper, What type of OTP didn't work? SMS? can you please provide us with:1. logs with debug verbosity 2. exact time of replication with time zone info and user used for replication3. public IP and ISP name.4, Wireshark log, if possible Please send those via private message to me, Marcos and TomasP Peter
ESET Insiders Trooper 71 Posted February 17, 2023 Author ESET Insiders Posted February 17, 2023 Hi Peter, Sorry for the delay. I ended up contacting support who confirmed there was an issue. I never received a response back but later that same day, things started to magically work again. 🤔 Peter Randziak 1
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