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22 hours ago, TomasP said:

Hi again and thanks for the feedback.

However, we have decided to keep the forums as they are, because ESET Cyber Security and ESET Cyber Security Pro are more like ESET Smart Security and ESET NOD32 Antivirus, which have their separate forums as well.
ESET Internet Security is much more similar to ESET Smart Security, than ESET Cyber Security is to ESET Cyber Security Pro.

Thanks for the understanding!

Tomas

No problem Tomas, thank you for bringing the idea to the staff team and providing us with a conclusion. That makes sense, that comparison went over my head when I originally posted that idea. :)

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I thought with the recent revamp of the forum, the ability to log in anonymously was done away with, yet I still see some user listed as "anonymous" from time to time. 

Forum.jpg.56bf23a0cb949d19b4596435654eed19.jpg

  Am I confused?

Edited by TomFace

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I think this is amazing forum, I've just registered but I think that process is fast and when I see this topic, I feel u guys supports for member that can't be better. Sorry for my bad English. 

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Not sure if staff are aware that anyone (logged out and in) can see all the Groups available on the ESET Forum? Is this okay @Marcos, @MS-adm, @dwomack?

~~
Image removed, so as not to show the groups.
TomasP

 

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Would be great to have the option of two-factor authentication for the ESET Forum.

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On 5. 11. 2017 at 12:24 PM, planet said:

Not sure if staff are aware that anyone (logged out and in) can see all the Groups available on the ESET Forum? Is this okay @Marcos, @MS-adm, @dwomack?

Hi planet, thanks for the heads up.

We have modified the visibility of the groups.

I have also removed the image from your post, so that the groups are not visible there.

T.

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Having made a support ticket over 16 hours ago I decided to try post here for a reply and  and 12 hours later and not even been made live by an admin.....and all I am looing for is some kind of documentatuuon or help files for the new cleaner component that was our mobth ago  and not one person  knows and WSWT wont reply. Why would any AV company add a conponent to their product and not give any help docs or any kond of expalntin on what it does to your system? and month later still nothing. This is not what I am paying for an am wanting the documention in full by end of the day or a full refund  and still not one ESET employeee even to maek my posts live :(

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On 04/12/2017 at 5:45 PM, Hazzard said:

all I am looing for is some kind of documentatuuon or help files for the new cleaner component that was our mobth ago

Hi Hazzard, ESET Help online contains the help/documentation for the System cleaner feature, is this what you were looking for?

http://help.eset.com/eis/11/en-US/?idh_page_systemcleaner.html

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On 21/11/2017 at 10:39 PM, TomasP said:

We have modified the visibility of the groups.

Great, thank you Tomas.

Another Forum Feedback/Question, what is the best practice to report misplaced posts or topics that are in the wrong spot in the Forums? I always felt like the Report function would be too harsh for a situation like that.

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7 hours ago, planet said:

Great, thank you Tomas.

Another Forum Feedback/Question, what is the best practice to report misplaced posts or topics that are in the wrong spot in the Forums? I always felt like the Report function would be too harsh for a situation like that.

The Report option is correct, I think. I can't speak for everyone, but I don't view those as overtly "negative", others use that to comment on a post or thread and the Reports list for Mods is a good place to not lose track of these. As long as you leave a comment regarding why you flagged the thread or post, it should be fine. 

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4 hours ago, foneil said:

The Report option is correct, I think. I can't speak for everyone, but I don't view those as overtly "negative", others use that to comment on a post or thread and the Reports list for Mods is a good place to not lose track of these. As long as you leave a comment regarding why you flagged the thread or post, it should be fine. 

Thanks foneil, I'll use that option from now on.

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Le 23/12/2014 à 02h32, Patch a déclaré:

Le logiciel de forum cite par défaut un message sélectionné et toutes les citations de message incluses.

Lors de la suppression sélective de texte  iTunes Mobdro TutuApp inutile, il est facile de casser la structure du message (très gênant avant que je trouve le message annulation vs navigateur revenir en arrière).

L'effet combiné est d'encourager les grosses citations.

 

La modification de la citation du logiciel de forum afin que seul le nouveau texte soit inclus par défaut minimiserait les citations de grande taille. Dans les cas où le texte cité précédemment est réellement nécessaire, les utilisateurs peuvent toujours utiliser la fonction de devis multiples.

Si vous rencontrez des problèmes de publication sur ce forum et que vous utilisez ie11 et que vous souhaitez continuer à utiliser ie11 [par opposition à Firefox ou Chrome] et merci beaucoup à  TomFace  pour cette solution de contournement, basculez le commutateur dans le coin supérieur gauche de l'  écran. La barre d'outils de réponse du forum  [qui désactive toutes les autres fonctionnalités de la barre d'outils de réponse], permet à l'affiche d'utiliser ie11 pour au moins une  citation  et une  multicote  lors de la publication.
 

Edited by ISHOULI

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5 minutes ago, TAILITYSA said:

I see no where for doing this within NOD 32 itself. All instructions for reporting any type of threat should be in one centralized location. Not having this information easy to find will only hurt Eset.

The instructions are indeed at one place: https://support.eset.com/kb141/

Moreover, we link this KB article in the FAQ block on this forum as well.

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I love the new forum, and it's layout. It looks very professional, and it's easy to navigate. In my opinion it's very well organized, and provides easy access to whatever one may be looking for. Someone brand new to the forum should be able to navigate the site with ease.

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