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Server freeze / lockup


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Hi all.

Ubuntu server 22.04, latest agent + eset for linux (9.1.91.0).

After some time, server becomes unresponsive, cant connect to SSH, cant login from VM console, only hard reset helps.

Syslog:

Jan 23 10:18:29 ubuntu_servername kernel: [934614.091702] eset_rtp: wait for scanner reply timeout, path: /var/log/elasticsearch/graylog.log, event: CLOSE, id: 100235012 pid: 22553

5 days later:

Jan 28 10:46:34 ubuntu_servername kernel: [432084.098389] eset_rtp: wait for scanner reply timeout, path: /var/log/mongodb/mongod.log, event: CLOSE, id: 47512486 pid: 1060

If I remove ESET all good.

Edited by Gregecslo
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The ticket must be look at by developers. The distributor is supposed to escalate the case to ESET HQ if they are unable to resolve it.

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