ESET Protect can not load user groups from AD

[RedDragon 0]

Hi dears.

We have this problem in many ESET Protect Consoles.

Console will not load user groups from AD . Users and AD structures will load and sync but just user groups will not load with this error :

Active directory browsing failed. Check input server parameters and AD availability.: Trace info: First attempt failed to get rootDSE: The server is not operational. Error code: 0x8007203a. Second attemp with anonymous bind failed to get rootDSE: The server is not operational. Error code: 0x8007203a

LogCollector and videos is attached.

 

Best regards.

 

[kamiran.asia 5]

Same problem in many ESET projects ...

[RedDragon 0]

No Idea ?!

We involved to this problem from 2 years ago . Also we Send Support ticket but no answer was received !  Slovak Support : #00478833     RefID: ref:_00D0Y1lCTe._5001n1xxy8Z:ref

Edited January 22, 2023 by RedDragon

[TBures 0]

Hi,

I have same problem and have no idea 🤥

[RedDragon 0]

This is a tribble problem and we also did not find any solution yet !!! 

Dear @Marcos did you have any Idea that can help us ?