Alex777 0 Posted January 10, 2023 Share Posted January 10, 2023 Hello team. Could you please clarify one moment. We have a cluster with 3 nodes. One cluster is selected as the main one and the quarantine type is selected on it - local quarantine. And when i try to create schedule task like "Send mail quarantine reports" or "Send mail quarantine administrator reports" there is no such tasks in the list (screenshot in att.) Unfortunately we haven't found any information about it in manual. So could you please explain, is this behavior due to the cluster or could be there be another reason? EMSX version is 9.0 Thank you. Link to comment Share on other sites More sharing options...
ESET Staff filips 44 Posted January 12, 2023 ESET Staff Share Posted January 12, 2023 Hi Alex777, which roles are installed on your Exchange server(s)? The scheduler task for mail quarantine reports is not available on edge role. Link to comment Share on other sites More sharing options...
Alex777 0 Posted January 13, 2023 Author Share Posted January 13, 2023 Hi Filips, thank you for the answer! Yes, Exchange has edge role. And there is no solution for Edge servers, right? Only if we change the role? Link to comment Share on other sites More sharing options...
ESET Staff filips 44 Posted January 16, 2023 ESET Staff Share Posted January 16, 2023 Edge servers are not part of Active Directory forest - they use Active Directory Lightweight Directory Services. Quarantine reports are not supported because the information about users/recipients is very limited. If you have another Exchange server in domain, maybe you could install EMSX on it and add it to ESET cluster as master node? Link to comment Share on other sites More sharing options...
Alex777 0 Posted January 17, 2023 Author Share Posted January 17, 2023 I added an another one server (not edge) to the cluster and mark it as the master one - but eset (in emsx) returns the master edge server. What could be the reason of this kind behaviour? Thank you! Link to comment Share on other sites More sharing options...
ESET Staff filips 44 Posted January 19, 2023 ESET Staff Share Posted January 19, 2023 When you save the setting, it should be replicated across all cluster nodes. Are all your cluster nodes in "online" state? You could also check the value using EShell in case it is a gui issue (eShell server quarantine>cluster-master) If the problem persists, please contact ESET technical support Link to comment Share on other sites More sharing options...
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