Jump to content

UI for signature update only?

Recommended Posts

Prior to a couple of days ago, I had several machines (multiple machine license)using EIS 15.2.17.  Whenever I did a check for updates, I'd get the anti-virus signatures as expected.  In the Update dialong I was not clicking on the update to version 16.0.24 button.  My assumption was than in hovering over the tray icon for EIS and clicking on the "Check for updates" that I was getting only the anti-virus definition updates.  However, one machine (a Windows 7 system) updated to version 16.0.24.  I ended up updating my other machines to that version to keep all in synch.

My question:  is there a clear, understandable, predictable way to get only anti-virus signature updates and not product updates?  I frequently backup the operating system and registry, meaning there is a huge amount of overhead whenever an application upgrade occurs.  I want to avoid that.  I'm looking for UI such as version 8 had where you could clearly select not to do a product update and only an anti-virus update.  Each subsequent release of EIS has hidden more of that interface and/or seems to have made it harder to find.  Is it there somewhere now?

Link to comment
Share on other sites

  • Administrators

While you can temporarily disable product updates in the advanced setup, we do not recommend doing so. New product versions usually bring also new protection features and fixes of bugs from previous versions and thus should provide better protection and user experience. Even if you disable product updates, the product will be upgraded to a fully supported version before your version goes EOL and stops receiving module updates.

Link to comment
Share on other sites

As you know after years of doing this job, ESET users can become fairly upset when a version of the app stops working or stops getting antivirus definition updates. This feels like a line is being crossed by ESET developers/managers when the decision is to update an application itself (other than the definitions) automatically without the direct consent of the user. I am aware that as systems and software age, they become more vulnerable, but it still should be entirely in the hands of the user to determine when an update happens.

That said, thank you for your response. When you said that product updates can be temporarily disabled in the advanced setup, exactly what section and menu item are you referring to?

I have been a user of ESET for almost fifteen years now and do want to continue on good terms, so I am not trying to be inflammatory here.

Link to comment
Share on other sites


Thank you.  I had found that setting, but wasn't sure it was the only one as I had an enforced product update from version 15 to version 16 on Windows 7, though not on Windows 10.


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...