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Internet Security Update Problem


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Dear Sir 

i am new to this forum. i purchased Internet Security From www.daraz.pk . But when i update Eset Internet Security I get error 4002 Screen Shot Attach. I am using Windows 10 64bit .and Eset Security Version 10.1.204.0.

Bot Screen Shots attach. 

Thanks

EsetVersion.gif

error.gif

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The license is valid, however activation failed due to activation serves unreachable:

Activation was not successful: Could not reach activation server.

A firewall or something is preventing ESET from communicating over the Internet. Unfortunately advanced logging was not enabled. Please try to generate logs as per my instructions above again.

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5 minutes ago, Junaid Iftikhar said:

I have sent you logs please check it.

Didn't receive any fresh logs with advanced logging enabled.

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35 minutes ago, Junaid Iftikhar said:

Thanks for update But i cant find advance logging option under Help and Support .Please check Screen shot in my previous thread

 

technicalsupport.gif

You are on v10 , try to jump to latest version and repeat procedure

https://download.eset.com/com/eset/apps/home/eis/windows/latest/eis_nt64.exe

Edited by Nightowl
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