Error CReplicationModule Thread 7f4db0dd1700 and NetworkModule Thread 7f4dc9602700

[gwin 0]

Hello everyone

i looked at one of the logs on my server ESET Protect version 10, and got an error with this code

Error: CReplicationModule [Thread 7f4db0dd1700]: RpcCheckReplicationConsistencyHandler: Failed to process request with error: random_device::random_device(const std::string&): device not available

 

Error: NetworkModule [Thread 7f4dc9602700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']

 

Is there an explanation related to the error, and is there a configuration miss that I did when upgrading
my reference to upgrade using this link : https://help.eset.com/protect_install/10.0/en-US/upgrade_procedures.html

my server using ubuntu 20.04 LTS Server.

regards,

[Marcos 4,704]

Please open a support ticket and provide trace.log for perusal.

[Nonos 0]

Hello everyone,

Sorry to dig up tihs old topic, but is there any solution to resolve those errors ?

I have the same error :

Quote

Error: NetworkModule [Thread 7f6e6c734700]: remote_endpoint: Bad file descriptor [system:9 at /mnt/toolchains/linux-gnu-gcc11.3.0-ep-9.1/opt/x86_64-linux-gnu/boost/1.80.0/include/boost/asio/detail/reactive_socket_service.hpp:218 in function 'remote_endpoint']

I have to restart the "eraserver" service to let remote endpoints to connect again to the eset protect server, kind of annoying.

My server is a Debian Buster.

Regards

[Marcos 4,704]

I'm afraid it will be necessary to raise a support ticket for further troubleshooting.