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Says my program was canceled, yet my eset is valid for another 3 years

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I had my computer since feburary of 2022, and I bought the 3 year protection with it. When I log onto my computer, under webcam acess it says "You are not protected" but then it goes away. I look onto my eset app, and everything looks fine as well, and it says my Eset is active. Is this something I should worry about or no?

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First of all, please sign up for this forum and re-post in the appropriate product forum as this Quick questions forum is not meant for reporting issues.


Says my program was canceled

Also provide a screenshot of where you're seeing the above for clarification.


under webcam acess it says "You are not protected"

This sounds to be unrelated to the above. Again, please post a screenshot and enclose also logs collected with ELC as follows:

  1. Enable advanced logging under Help and support -> Technical support
  2. Reboot the machine
  3. Reproduce the issue
  4. Stop logging
  5. Collect logs with ESET Log Collector and upload the generated archive here.
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