Jump to content

User unable to release email from quarentine


Recommended Posts

I have a user who has received an email "Quarantined emails - ESET Cloud Office Security", and when clicking on the Release link for an email, gets the following error:

Email couldn't be released
The selected email couldn't be released because it was already released or deleted.

I can release the email manually through the admin portal, but the email has not been released or deleted, so not sure why the error is coming up. Any ideas? Permissions related?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...