Installing on Mac book

[Sherri P 0]

I'm having trouble installing on my Mac book.  It installed fine on the Mac desktop. When I try to install it, it completely stops at version check.  It closes the pop up window and won't proceed past that point. I haven't found anything in the help section that addresses this issue.  Help.

[Marcos 5,074]

Please open a support ticket for further troubleshooting. I'd try temporarily installing ESET CyberSecurity v6 and v7 beta, one at a time, just to see if it installs alright.

[Sherri P 0]

If I could figure out where to make a support ticket I would.  This is the most un-user friendly application I have ever used.

[Sherri P 0]

I cancelled my subscription