Jump to content

Disabled on customer computers the message "Obsolete Product"


Yann ROSEC
 Share

Recommended Posts

  • Administrators

A warning about EOL coming next year is currently being displayed in Endpoint. There is an internal discussion on that being held and we are reconsidering the way the EOL is reported, e.g. to not display it on machines that are managed by ESET PROTECT.

Link to comment
Share on other sites

Hopefully ESET can disable these annoying 'year in advance' warnings that went out to everyone. Disable or give us the ability to disable. 3 months in advance would make sense, but not a year. 

Link to comment
Share on other sites

Yes, we have for example a user seeing this message has uninstalled the antivirus himself and reinstalled the latest version. He therefore found himself with a non-activated product and an undeclared management on our server.

 

As a result, we are in the process of migrating our fleet to version 10.x. Which isn't a bad thing.

Link to comment
Share on other sites

  • ESET Moderators

Hello guys,

few moments ago we released a module update to pre-release update channel so far, which will adjust the EoL messages behavior and those will be reported in the management console only in the managed environments.
Thank you for the feedback and use cases provided.

We apologize for the inconvenience caused by this.

Peter

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...