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Can't create new Task - ESET PROTECT Server, Version 10.0 (10.0.1128.0)


Andreas H.
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After upgrading ESET PROTECT to version 10.0 (10.0.1128.0) I get this Error when I try to create a new installation Task. Any Idea?

 

Best regards

Andreas

 

 

*version: 10.0.132.0*

*locale: de_DE*

*user.agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36 (safari)*

*document: https://192.168.32.15/era/webconsole/903EF38382EC8C5AD2242DCEB621AD25.cache.html*

*url: https://192.168.32.15/era/webconsole/#id=TASKS:id=CLIENT_TASKS_WIZARD;tst=CLIENT_SOFTWARE_INSTALLATION*

       

*error:*

An uncaught exception has occurred! (com.google.gwt.event.shared.UmbrellaException: Exception caught: SimplePanel can only contain one child widget)

@Unknown.Ff(Unknown Source:76)@

@Unknown.Sf(Unknown Source:33)@

@Unknown.Pm(Unknown Source:33)@

@Unknown.OF(Unknown Source:65)@

@Unknown.QF(Unknown Source:26)@

@Unknown.oF(Unknown Source:129)@

@Unknown.INd(Unknown Source:129)@

@Unknown.UNd(Unknown Source:127)@

@Unknown.uB(Unknown Source:125)@

@Unknown.KNd(Unknown Source:177)@

@Unknown.XNd(Unknown Source:163)@

@Unknown.RVd(Unknown Source:1481)@

@Unknown.xXd(Unknown Source:317)@

@Unknown.lo(Unknown Source:309)@

@Unknown.oo(Unknown Source:361)@

@Unknown.anonymous(Unknown Source:78)@

 

Cause: java.lang.IllegalStateException: SimplePanel can only contain one child widget

@Unknown.Ef(Unknown Source:69)@

@Unknown.Rf(Unknown Source:29)@

@Unknown.Om(Unknown Source:29)@

@Unknown.Iqe(Unknown Source:28)@

@Unknown.K6d(Unknown Source:67)@

@Unknown.R6d(Unknown Source:64)@

@Unknown.F5k(Unknown Source:75)@

@Unknown.o9o(Unknown Source:862)@

@Unknown.Qzg(Unknown Source:1602)@

@Unknown.uAg(Unknown Source:1531)@

@Unknown.bgl(Unknown Source:890)@

@Unknown.vgl(Unknown Source:897)@

@Unknown.Xyg(Unknown Source:107)@

@Unknown.aAg(Unknown Source:465)@

@Unknown.Ilf(Unknown Source:62)@

@Unknown.TXn(Unknown Source:435)@

@Unknown.HB(Unknown Source:56)@

@Unknown.wF(Unknown Source:76)@

@Unknown.oF(Unknown Source:88)@

@Unknown.INd(Unknown Source:129)@

@Unknown.UNd(Unknown Source:127)@

@Unknown.uB(Unknown Source:125)@

@Unknown.KNd(Unknown Source:177)@

@Unknown.XNd(Unknown Source:163)@

@Unknown.RVd(Unknown Source:1481)@

@Unknown.xXd(Unknown Source:317)@

@Unknown.lo(Unknown Source:309)@

@Unknown.oo(Unknown Source:361)@

@Unknown.anonymous(Unknown Source:78)@

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  • 2 weeks later...
  • ESET Staff

We have encountered this issue recently. Could you please confirm this error happens when you are in "Create client task" wizard and try to switch type of the task (combo box with type of tasks)? Solution in this case is to avoid this kind of switching, i.e. either start generic client task wizard and select proper task type or use flow which preselects proper task type from the start.

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Hello,

I have the same behavior on ver 10.0.132.0.
It seems to happen only by choosing task "Software Install" from Task.

No matter if i will choose before from drop-down list, task category "All Tasks" or "Operating System".

Here's what i've got:

*version: 10.0.132.0*
*locale: en_US*
*user.agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0 (gecko1_8)*
*document: https://XXXXXXXXXXXXXXXXXXXX.cache.html*
*url: https://XXXXXXX:8443/era/webconsole/#id=TASKS:id=CLIENT_TASKS_WIZARD;tst=CLIENT_SOFTWARE_INSTALLATION*
        
*error:*
An uncaught exception has occurred! (com.google.gwt.event.shared.UmbrellaException: Exception caught: SimplePanel can only contain one child widget)
@Unknown.Ff(Unknown Source:76)@
@Unknown.Sf(Unknown Source:33)@
@Unknown.Pm(Unknown Source:33)@
@Unknown.OF(Unknown Source:65)@
@Unknown.QF(Unknown Source:26)@
@Unknown.oF(Unknown Source:129)@
@Unknown.INd(Unknown Source:129)@
@Unknown.UNd(Unknown Source:127)@
@Unknown.uB(Unknown Source:125)@
@Unknown.KNd(Unknown Source:177)@
@Unknown.XNd(Unknown Source:163)@
@Unknown.RVd(Unknown Source:1481)@
@Unknown.xXd(Unknown Source:317)@
@Unknown.lo(Unknown Source:309)@
@Unknown.oo(Unknown Source:361)@
@Unknown.anonymous(Unknown Source:78)@

Cause: java.lang.IllegalStateException: SimplePanel can only contain one child widget
@Unknown.Ef(Unknown Source:69)@
@Unknown.Rf(Unknown Source:29)@
@Unknown.Om(Unknown Source:29)@
@Unknown.Iqe(Unknown Source:28)@
@Unknown.K6d(Unknown Source:67)@
@Unknown.R6d(Unknown Source:64)@
@Unknown.E5k(Unknown Source:75)@
@Unknown.n9o(Unknown Source:862)@
@Unknown.Qzg(Unknown Source:1602)@
@Unknown.uAg(Unknown Source:1531)@
@Unknown.agl(Unknown Source:890)@
@Unknown.ugl(Unknown Source:897)@
@Unknown.Xyg(Unknown Source:107)@
@Unknown.aAg(Unknown Source:465)@
@Unknown.Ilf(Unknown Source:62)@
@Unknown.SXn(Unknown Source:435)@
@Unknown.HB(Unknown Source:56)@
@Unknown.wF(Unknown Source:76)@
@Unknown.oF(Unknown Source:88)@
@Unknown.INd(Unknown Source:129)@
@Unknown.UNd(Unknown Source:127)@
@Unknown.uB(Unknown Source:125)@
@Unknown.KNd(Unknown Source:177)@
@Unknown.XNd(Unknown Source:163)@
@Unknown.RVd(Unknown Source:1481)@
@Unknown.xXd(Unknown Source:317)@
@Unknown.lo(Unknown Source:309)@
@Unknown.oo(Unknown Source:361)@
@Unknown.anonymous(Unknown Source:78)@ 

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  • 4 weeks later...
On 12/12/2022 at 4:54 PM, MartinK said:

We have encountered this issue recently. Could you please confirm this error happens when you are in "Create client task" wizard and try to switch type of the task (combo box with type of tasks)? Solution in this case is to avoid this kind of switching, i.e. either start generic client task wizard and select proper task type or use flow which preselects proper task type from the start.

Hi @MartinK

 

I can confirm this, thank you.

Zen11t

 

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