santoso 2 Posted November 28, 2022 Share Posted November 28, 2022 Hello, I want to uinstall Eset Endpoint Encryption bu uninstall code not working. What should i do? Thank You, Quote Link to comment Share on other sites More sharing options...
Most Valued Members Solution Nightowl 180 Posted November 28, 2022 Most Valued Members Solution Share Posted November 28, 2022 (edited) 5 hours ago, santoso said: Hello, I want to uinstall Eset Endpoint Encryption bu uninstall code not working. What should i do? Thank You, I think you have a mis-understandment here , it is not asking for CD-KEY of some kind , that's how I understood from the screenshot , it's asking for a Password that was set to protect ESET from being tampered with or uninstalled Your system Administrator has done this or the person who maintains the PC EDIT : I don't know how the Uninstall Code looks like , might look like a CD-KEY , I never worked with ESET Encyrption But here is more instructions : https://support.eset.com/en/kb7617-using-managed-uninstall-in-eset-endpoint-encryption Edited November 28, 2022 by Nightowl Quote Link to comment Share on other sites More sharing options...
ESET Staff Kstainton 20 Posted November 28, 2022 ESET Staff Share Posted November 28, 2022 (edited) Hi @santoso, If you are following the steps that Nightowl has suggested with the KB they provided and are still running into issue, would you be able to Private Message me and I shall attempt to assist you with this. Thank you, Kieran Edited November 29, 2022 by Kstainton Quote Link to comment Share on other sites More sharing options...
santoso 2 Posted December 27, 2022 Author Share Posted December 27, 2022 On 11/28/2022 at 1:45 PM, Nightowl said: I think you have a mis-understandment here , it is not asking for CD-KEY of some kind , that's how I understood from the screenshot , it's asking for a Password that was set to protect ESET from being tampered with or uninstalled Your system Administrator has done this or the person who maintains the PC EDIT : I don't know how the Uninstall Code looks like , might look like a CD-KEY , I never worked with ESET Encyrption But here is more instructions : https://support.eset.com/en/kb7617-using-managed-uninstall-in-eset-endpoint-encryption Hello Nightowl, Thank you, folow the instruction and finally can uninstall it Thank you, On 11/28/2022 at 3:58 PM, Kstainton said: Hi @santoso, If you are following the steps that Nightowl has suggested with the KB they provided and are still running into issue, would you be able to Private Message me and I shall attempt to assist you with this. Thank you, Kieran Hello Kieran, It solved with Nightowl suggested link. Regards, Quote Link to comment Share on other sites More sharing options...
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