santoso 8 Posted November 28, 2022 Posted November 28, 2022 Hello, I want to uinstall Eset Endpoint Encryption bu uninstall code not working. What should i do? Thank You,
Most Valued Members Solution Nightowl 206 Posted November 28, 2022 Most Valued Members Solution Posted November 28, 2022 (edited) 5 hours ago, santoso said: Hello, I want to uinstall Eset Endpoint Encryption bu uninstall code not working. What should i do? Thank You, I think you have a mis-understandment here , it is not asking for CD-KEY of some kind , that's how I understood from the screenshot , it's asking for a Password that was set to protect ESET from being tampered with or uninstalled Your system Administrator has done this or the person who maintains the PC EDIT : I don't know how the Uninstall Code looks like , might look like a CD-KEY , I never worked with ESET Encyrption But here is more instructions : https://support.eset.com/en/kb7617-using-managed-uninstall-in-eset-endpoint-encryption Edited November 28, 2022 by Nightowl
ESET Staff Kstainton 42 Posted November 28, 2022 ESET Staff Posted November 28, 2022 (edited) Hi @santoso, If you are following the steps that Nightowl has suggested with the KB they provided and are still running into issue, would you be able to Private Message me and I shall attempt to assist you with this. Thank you, Kieran Edited November 29, 2022 by Kstainton
santoso 8 Posted December 27, 2022 Author Posted December 27, 2022 On 11/28/2022 at 1:45 PM, Nightowl said: I think you have a mis-understandment here , it is not asking for CD-KEY of some kind , that's how I understood from the screenshot , it's asking for a Password that was set to protect ESET from being tampered with or uninstalled Your system Administrator has done this or the person who maintains the PC EDIT : I don't know how the Uninstall Code looks like , might look like a CD-KEY , I never worked with ESET Encyrption But here is more instructions : https://support.eset.com/en/kb7617-using-managed-uninstall-in-eset-endpoint-encryption Hello Nightowl, Thank you, folow the instruction and finally can uninstall it Thank you, On 11/28/2022 at 3:58 PM, Kstainton said: Hi @santoso, If you are following the steps that Nightowl has suggested with the KB they provided and are still running into issue, would you be able to Private Message me and I shall attempt to assist you with this. Thank you, Kieran Hello Kieran, It solved with Nightowl suggested link. Regards, Nightowl 1
Recommended Posts