houtsma 0 Posted October 22, 2014 Share Posted October 22, 2014 Hello, Version V8.. When i go to https://anti-theft.eset.com/devices and select my Windows 8.1 Pro device and in that webpage select the test button i always end up at location 37.090240,-95.712891 in Oklahoma / USA. However i am in the Netherlands. Also the webcam-image is always very dark, almost black. But my major problem is the location! When my laptop has been stolen i must be able to rely on this information. Thanks, Jan Link to comment Share on other sites More sharing options...
rugk 397 Posted October 29, 2014 Share Posted October 29, 2014 (edited) Maybe there are issues with your webcam and/or WLAN. It can't be such inexactly! Have you tested it with another laptop and in a bright environment? BTW What is this device? A laptop, tablet, convertible? Edited October 29, 2014 by rugk Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted October 29, 2014 Administrators Share Posted October 29, 2014 If you pm your email used for registering at my.eset.com to Metaller, he will check out the data for your account on files. Link to comment Share on other sites More sharing options...
rugk 397 Posted October 29, 2014 Share Posted October 29, 2014 This way it is easier: @metaller Link to comment Share on other sites More sharing options...
ESET Staff metaller 49 Posted October 29, 2014 ESET Staff Share Posted October 29, 2014 I've already cleared it to Jan, thru pm... case closed regards peter Link to comment Share on other sites More sharing options...
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