Hans Solo 1 Posted November 24, 2022 Share Posted November 24, 2022 After updating Eset internet security to v16 tray icon keeps spinning as if there's a scan ongoing, yet there's no activity. Already tried a full uninstall using the removal tool, but even after a fresh install it keeps doing it. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted November 24, 2022 Administrators Share Posted November 24, 2022 If you hover the mouse cursor over the icon, does it read "Startup scan in progress" or "Product update in progress" ? For how long did you wait for the icon to stop spinning? Link to comment Share on other sites More sharing options...
Hans Solo 1 Posted November 24, 2022 Author Share Posted November 24, 2022 No, when i hover over the icon it just shows the product name and version in the tooltip. And the icon just keeps spinning from the moment i start up the system until i shut it down. Yesterday i worked from home and it just kept going the entire day. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted November 24, 2022 Administrators Share Posted November 24, 2022 Please create a dump of egui_proxy and upload it here then: Link to comment Share on other sites More sharing options...
Hans Solo 1 Posted November 24, 2022 Author Share Posted November 24, 2022 As requested the dump file. eguiProxy.rar Stefan_ESET 1 Link to comment Share on other sites More sharing options...
New_Style_xd 62 Posted November 24, 2022 Share Posted November 24, 2022 I thought that ESET had removed this icon that keeps turning, because here on a machine where I installed ESET, even when updating and scanning the icon does not rotate at any time. Link to comment Share on other sites More sharing options...
itman 1,538 Posted November 24, 2022 Share Posted November 24, 2022 (edited) 2 hours ago, New_Style_xd said: I thought that ESET had removed this icon that keeps turning, because here on a machine where I installed ESET, even when updating and scanning the icon does not rotate at any time. It spins during an update or scan on my ESSP ver. 16 installation. I will add that at least once Eset updating got stuck in a loop constantly running on ver. 16. It hasn't happened again after I reinstalled ver. 16. Edited November 24, 2022 by itman Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 359 Posted November 29, 2022 Most Valued Members Share Posted November 29, 2022 This sounds like a bug from a previous version if I remember correctly. Wonder if it's worth removing in safe mode with the rest uninstaller at https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool Link to comment Share on other sites More sharing options...
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