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licence new not used but can't activated !!!


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Hello, I am the IT manager of the company papier d'or in Algeria (Algiers), we bought ESET Internet Security licenses 2 months ago to protect our computer equipment consisting of 50 computers, we already have the kaspersy license installed on our machine expires Nov 12, 2022.

On Nov 12 we opened the first box (at first glance it says expires 10/10/2022!), we tried to install this license on one of our laptops, but without success (there is a message that this license is expired ???

same thing for the 2nd key (attach the 2 photos of the 2 licenses. For information we have 17 boxes of 3 workstations bought 2 months ago from a shop in Algiers to install it after kaspersky expires because there is a promotion at that time.

We don't know that the date is 10/10/2022, it is not written or mentioned on the box, only when you open the box do you see this expiration date? We will contact you today for support to give us the solution to activate our purchased and non-usable licenses!!! it's the first time that I see this phenomenon this product!

We no longer have no antivirus protection since November 12?

best greetings

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Your license with public ID 3A4-7VG-EHB (license key DXDM-XXXX-XXXX-XXXX-3FJ6) is valid until Oct 14, 2023. Make sure that you are attempting to use a correct license key for activation.

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2 hours ago, Marcos said:

Your license with public ID 3A4-7VG-EHB (license key DXDM-XXXX-XXXX-XXXX-3FJ6) is valid until Oct 14, 2023. Make sure that you are attempting to use a correct license key for activation.

this a nother licence it's for my house use, but the licence i said and have probleme is not actived yet please contact me in private to give you the licence

best greetings

Bessila.M

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You can provide the public license ID or drop me a personal message with your license key.

The above is the only license registered with your forum email address.

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6 hours ago, Bessila Mahieddine said:

For information we have 17 boxes of 3 workstations bought 2 months ago from a shop in Algiers to install it after kaspersky expires because there is a promotion at that time.

If these licenses show as expired when Eset license activation is attempted, your resolution to this matter lies with the shop you purchased the licenses from.

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