Proposal for optimization of Eset Mobile Security

[Anton Todorov 0]

Hello,

I see that the new version has some visual changes, but at the moment there are some visual issues that I find and I would like to share with you if there is a possibility to solve them, namely:

1. The new option to unlock the app with a fingerprint is good, but every time I unlock the app, the activity log shows information about unlocking the app, and for example, if I have unlocked it 20 times today, this log is filled with unnecessary information in my opinion ;

2. Full screen view of the app has not yet been added;

3. Still no app dark or light theme option added which can be enabled automatically according to device setting or user can choose between dark and light theme. This also applies to the app lock theme, which currently can be manually selected dark or light, which is quite inconvenient;

4. I still don't see an option to protect mail clients, such as GMail, Outlosk and others;

5. Optimization of the Bulgarian language translation for Adware Detector, which in the menu comes out in English, besides, it is not very clear to me how this function works, isn't it better that this scan does it automatically somehow rather than the user having to performs some actions. Thanks in advance for your time.

I'm attaching a screenshot showing that my phone's status bar is black, not full-screen one color as it should be.

If it matters my phone is Redmi Note 11 Pro 5G European version running Android 11 currently with build version MIUI 13 version 13.0.10.0 RKCEUXM.

With respect,

Anton Todorov

[Marcos 5,453]

Please provide the feedback to your local ESET distributor, especially the comments on translation. As for Gmail app plugin, we cannot create one unless the app and the OS API supports it. Android cannot be compared with Windows where integration into applications is usually feasible, although not straightforward at times.

[Anton Todorov 0]

57 minutes ago, Marcos said:

Please provide the feedback to your local ESET distributor, especially the comments on translation. As for Gmail app plugin, we cannot create one unless the app and the OS API supports it. Android cannot be compared with Windows when integration into applications is usually feasible, although not straightforward at times.

Yes, I understand you, but in general, your colleagues from Bulgaria directed me to this forum to give their suggestions directly to the developers, I agree that maybe the integration to mail applications, such as Gmail, Outlook and others is difficult, that's why I say , if there is this possibility, but imagine a link in a Gmail mail that is infected or has a phishing attack, the most common practice, it means that without even us users suspecting we will get infected, I guess it will happen like this this is because opening a link in Gmail starts the application's internal browser, not, for example, the Chrome browser. I also want to ask about my other suggestions - about a dark or light theme for the app to automatically change according to the device settings, the preview of the app in full screen including the status bar, like in your other apps, for example Eset Home . I would be grateful if you could answer these questions and can we expect any development on them. Thank you in advance.

[Marcos 5,453]

Android applications cannot access the data of other applications so we cannot add any link to Google app nor to received or read emails .

[Anton Todorov 0]

4 hours ago, Marcos said:

Android applications cannot access the data of other applications so we cannot add any link to Google app nor to received or read emails .

Ok, I agree with what you are saying, I am interested in what you have to say about the following:

1. Display the app in full screen including the status bar, not as seen in the picture I sent you the status bar is black. With your other applications, such as ESET HOME, the application is in full screen;

2. Dark or light theme, as well as the possibility, in addition to manual adjustment, to have automatic adjustment, for example, according to the device settings;

3. Optimization of unlocking the device with a fingerprint, so that in a log of activity in the application, the user himself determines whether he wants to see each unlocking, both for the ESET Mobile Security application and for the other applications that are locked by it application, as well as the theme that is displayed when using the lock through the application to have an automatic change of the dark or light theme.

Could you tell me if we can expect these optimizations in any of the next versions. These are generally my suggestions for app optimization.

Thanks in advance.

With respect,

Anton Todorov

[Marcos 5,453]

These questions are intended for product managers, the opinion of support personnel is not relevant since we do not make decisions about future product features. You can post your wishes in "Future changes..." topics in the appropriate product forum here which are monitored by the responsible ESET staff, however, the primary source of future improvements are our partners and distributors who gather them from their customers.

As for the dark mode in ESET Mobile Security, it's already planned for future versions of the product.

[Anton Todorov 0]

57 minutes ago, Marcos said:

These questions are intended for product managers, the opinion of support personnel is not relevant since we do not make decisions about future product features. You can post your wishes in "Future changes..." topics in the appropriate product forum here which are monitored by the responsible ESET staff, however, the primary source of future improvements are our partners and distributors who gather them from their customers.

As for the dark mode in ESET Mobile Security, it's already planned for future versions of the product.

Thank you

[peteyt 396]

On 11/16/2022 at 11:58 AM, Marcos said:

These questions are intended for product managers, the opinion of support personnel is not relevant since we do not make decisions about future product features. You can post your wishes in "Future changes..." topics in the appropriate product forum here which are monitored by the responsible ESET staff, however, the primary source of future improvements are our partners and distributors who gather them from their customers.

As for the dark mode in ESET Mobile Security, it's already planned for future versions of the product.

Would it be beneficial to have a future changes form on this forum (mobile forum) as there doesn't appear to be one currently