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I'm unable to download installer from ESET Protect Console


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The problem is that creation of installer stucks at 11%, every time I'm trying to do it.

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That makes my unable to get new versions of ESET for my clients ...

Can anybody help me ?

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Please open a support ticket since further logs will be needed. We have seen an issue when an element in the network terminated the download if downloaded files exceeded certain size.

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Yes, select Help -> Contact support in ESET PROTECT. It will open a web page with a wizard were you can reach technical support form in 2-3 steps if you go through it.

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