MarekZUW 0 Posted November 6, 2022 Share Posted November 6, 2022 The problem is that creation of installer stucks at 11%, every time I'm trying to do it. That makes my unable to get new versions of ESET for my clients ... Can anybody help me ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 6, 2022 Administrators Share Posted November 6, 2022 Please open a support ticket since further logs will be needed. We have seen an issue when an element in the network terminated the download if downloaded files exceeded certain size. Link to comment Share on other sites More sharing options...
MarekZUW 0 Posted November 6, 2022 Author Share Posted November 6, 2022 OK. How to open support ticket ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 6, 2022 Administrators Share Posted November 6, 2022 Yes, select Help -> Contact support in ESET PROTECT. It will open a web page with a wizard were you can reach technical support form in 2-3 steps if you go through it. Link to comment Share on other sites More sharing options...
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